Growth Metrics

Win Rate

The percentage of sales opportunities that convert to closed won deals, measuring sales effectiveness.

Formula

Win Rate = Deals Won ÷ Total Opportunities × 100

Or: Win Rate = Deals Won ÷ (Deals Won + Deals Lost) × 100

Exclude open deals for closed-only win rate

Definition

What is Win Rate?

Win rate is the percentage of sales opportunities that convert to closed deals. It measures sales effectiveness and helps forecast revenue from pipeline.

Win rate can be calculated including all opportunities or only closed opportunities. Both are useful: all-opportunity rate shows overall conversion, closed-only shows competitive win rate.

Why Win Rate Matters

Win rate directly impacts required pipeline coverage and sales efficiency. A team with 40% win rate needs less pipeline than a team with 20% win rate to hit the same target.

Tracking win rate by rep, segment, deal size, and lead source reveals where to focus improvement efforts. Low win rate on enterprise deals might indicate positioning issues. Low win rate from a specific channel might indicate lead quality problems.

Win Rate Benchmarks

B2B SaaS win rates typically range from 15-30%. Above 30% is strong. Below 15% suggests qualification or competitive issues. Enterprise deals often have lower win rates but higher values.

Example

Quarterly sales performance:

  • Opportunities created: 100
  • Deals won: 28
  • Deals lost: 52
  • Still open: 20

Win rate (of closed): 28 ÷ (28 + 52) = 35%

Win rate (of all created): 28 ÷ 100 = 28%

Track both to understand conversion at different stages.

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