Master the Metrics That Matter
195 financial, SaaS, fundraising, and ecommerce terms defined in plain english with formulas and real examples.
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A
Accounts Payable (AP)
Money a company owes to vendors and suppliers for goods or services received but not yet paid for.
AccountingAccounts Payable Turnover
How quickly a company pays its suppliers, indicating cash management practices and supplier relationships.
AccountingAccounts Receivable (AR)
Money owed to a company by customers who have received goods or services but haven't yet paid.
AccountingAccounts Receivable Turnover
How efficiently a company collects payments from customers, measured by how many times receivables are collected annually.
AccountingAccrual Accounting
An accounting method that records revenue when earned and expenses when incurred, regardless of when cash changes hands.
AccountingAccrued Expenses
Expenses that have been incurred but not yet paid or recorded in the accounts.
AccountingAccrued Interest
Interest that accumulates on convertible notes over time, typically converting to additional equity.
FundraisingActivation Rate
The percentage of new users who complete a key action indicating they've experienced the product's core value.
SaaS MetricsACV (Annual Contract Value)
The average annualized revenue per customer contract, normalizing multi-year deals to show yearly value.
Revenue MetricsAmortization
The systematic allocation of an intangible asset's cost over its useful life or legal life.
AccountingAnti-Dilution
Protection that adjusts an investor's share price if the company later raises money at a lower valuation.
FundraisingAOV (Average Order Value)
The average dollar amount spent per order, calculated by dividing total revenue by total number of orders.
Ecommerce MetricsARPU (Average Revenue Per User)
The average monthly or annual revenue generated per active user or account, calculated by dividing total revenue by total users.
Revenue MetricsARR (Annual Recurring Revenue)
The total value of recurring revenue normalized to a one-year period, calculated by multiplying MRR by 12.
Revenue MetricsAsset Turnover Ratio
A measure of how efficiently a company uses its assets to generate revenue.
Financial MetricsB
Balance Sheet
A financial snapshot showing what a company owns (assets), owes (liabilities), and the residual value to shareholders (equity).
AccountingBillings
The amount invoiced to customers in a period, representing cash that will be collected regardless of revenue recognition timing.
Revenue MetricsBoard of Directors
The governing body responsible for major company decisions, composed of founders, investors, and independent members.
FundraisingBookings
The total value of new contracts signed in a period, representing committed future revenue regardless of when it will be recognized.
Revenue MetricsBreak-Even Point
The point where total revenue equals total costs, meaning the business is neither profitable nor losing money.
Unit EconomicsBridge Financing
Short-term funding to extend runway until the next equity round or specific milestone.
FundraisingBridge Round
Short-term financing to extend runway until a larger funding round closes, typically from existing investors.
FundraisingBudget Model
A structured financial plan that forecasts revenue and expenses over a defined period, used to guide spending decisions and track performance.
ForecastingBurn Multiple
A capital efficiency metric showing how much cash is burned to generate each dollar of new annual recurring revenue.
Unit EconomicsBurn Rate
The rate at which a company spends its cash reserves, typically measured as net cash spent per month.
Financial MetricsC
CAC (Customer Acquisition Cost)
The total cost of acquiring a new customer, including all marketing and sales expenses divided by the number of new customers acquired.
Unit EconomicsCAC Payback Period
The number of months required to recover the cost of acquiring a customer through their subscription payments.
SaaS MetricsCap Table
A spreadsheet showing who owns what percentage of a company, including all shares, options, and convertible instruments.
FundraisingCapital Call (Drawdown)
A GP's formal request for LPs to transfer a portion of their committed capital to fund investments or cover expenses.
FundraisingCapitalization Table
A document showing company ownership, including all shareholders, share counts, ownership percentages, and security terms.
Cap Table & EquityCarried Interest (Carry)
The share of investment profits that fund managers receive as compensation, typically 20% of gains.
FundraisingCart Abandonment Rate
The percentage of online shoppers who add items to their cart but leave without completing the purchase.
Ecommerce MetricsCash Basis Accounting
An accounting method that records transactions only when cash is received or paid out.
AccountingCash Conversion Cycle (CCC)
The number of days between paying for inventory and collecting cash from customers.
Financial MetricsCash Flow
The movement of money into and out of a business, showing actual liquidity rather than accounting profit.
Financial MetricsCash Ratio
The most conservative liquidity measure, comparing only cash and equivalents to current liabilities.
Financial MetricsCash Runway
The number of months a startup can operate before running out of cash, calculated by dividing current cash by monthly net burn rate.
Financial MetricsCash-on-Cash Return
The ratio of annual cash income to total cash invested, measuring yield on actual dollars deployed.
FundraisingChart of Accounts
A categorized list of all accounts used to record financial transactions in the general ledger.
AccountingChurn Rate
The percentage of customers or revenue lost over a specific period, measuring how quickly you're losing business.
SaaS MetricsClawback Provision
A clause requiring GPs to return excess carried interest if later fund performance doesn't justify early distributions.
FundraisingCliff (Vesting)
A waiting period before any equity vests, typically one year, protecting companies from early departures.
Cap Table & EquityCOGS (Cost of Goods Sold)
The direct costs of producing and delivering your product or service, subtracted from revenue to calculate gross profit.
Unit EconomicsCohort Analysis
Grouping users by signup date and tracking their behavior over time to reveal trends and product improvements.
ForecastingCommon Stock
Basic ownership shares with voting rights but no special preferences, typically held by founders and employees.
Cap Table & EquityComparable Company Analysis
A valuation method that determines company value by comparing financial multiples to similar public or private companies.
FundraisingContraction Revenue
Revenue lost when existing customers downgrade their plans or reduce usage, distinct from churn where customers leave entirely.
Revenue MetricsContribution Margin
The amount each sale contributes toward fixed costs and profit after subtracting variable costs directly tied to that sale.
Unit EconomicsConversion Discount
A percentage reduction in share price that convertible investors receive when converting to equity.
FundraisingConversion Rate
The percentage of visitors who complete a desired action, such as making a purchase or signing up for a service.
Ecommerce MetricsConvertible Note
A debt instrument that converts to equity in a future funding round, featuring interest accrual and a maturity date.
FundraisingCost Per Acquisition (CPA)
The marketing cost to acquire one new customer, measuring acquisition efficiency by channel or campaign.
Ecommerce MetricsCurrent Ratio
A liquidity ratio measuring ability to pay short-term obligations with current assets.
Financial MetricsCustomer Concentration
The degree to which revenue depends on a small number of large customers.
Financial MetricsCustomer Health Score
A composite metric combining usage, engagement, and sentiment signals to predict customer renewal likelihood.
SaaS MetricsCustomer Retention Rate
The percentage of customers who continue doing business with you over a specific period, measuring loyalty and satisfaction.
Ecommerce MetricsD
DAU/MAU Ratio
The ratio of daily active users to monthly active users, measuring how frequently users engage with a product.
Growth MetricsDays Inventory Outstanding (DIO)
The average number of days a company holds inventory before selling it.
Ecommerce MetricsDays Payable Outstanding (DPO)
The average number of days a company takes to pay its suppliers and vendors.
Financial MetricsDays Sales Outstanding (DSO)
The average number of days it takes to collect payment after a sale is made.
Financial MetricsDebt Service Coverage Ratio (DSCR)
A measure of available cash flow to pay current debt obligations, including both principal and interest.
Financial MetricsDebt-to-Equity Ratio
A measure of financial leverage comparing total debt to shareholders' equity.
Financial MetricsDeferred Revenue
Money received from customers for services not yet delivered, recorded as a liability until the service is provided and revenue can be recognized.
Revenue MetricsDepreciation
The systematic allocation of a tangible asset's cost over its useful life.
AccountingDilution
The reduction in ownership percentage when new shares are issued, occurring during funding rounds and equity grants.
FundraisingDiscount Rate (SAFE/Note)
A percentage reduction on the next round's share price for SAFE or convertible note holders, rewarding early risk.
FundraisingDiscounted Cash Flow (DCF)
A valuation method that estimates business value by projecting future cash flows and discounting them to present value.
FundraisingDistribution Waterfall
The structured sequence determining how fund profits are split between LPs and GPs, including return of capital, preferred return, catch-up, and carried interest.
FundraisingDouble Trigger Acceleration
Vesting acceleration that requires both a company acquisition AND termination of employment to trigger.
Cap Table & EquityDown Round
A funding round where the company raises money at a lower valuation than its previous round.
FundraisingDPI (Distributions to Paid-In)
A fund performance metric showing actual cash returned to investors relative to invested capital.
FundraisingDrag-Along Rights
A provision allowing majority shareholders to force minority shareholders to join in the sale of a company.
Cap Table & EquityDry Powder
Committed but uncalled capital that a venture fund has available to deploy into new or existing investments.
FundraisingDue Diligence
The comprehensive investigation of a company by potential investors or acquirers before completing a transaction.
FundraisingE
EBIT (Earnings Before Interest & Taxes)
Operating profit before financing costs and taxes are deducted, showing how much money the core business generates.
Financial MetricsEBITDA
Earnings Before Interest, Taxes, Depreciation, and Amortization, a measure of operational profitability excluding financing and accounting effects.
AccountingEfficiency Score
The ratio of net new ARR to sales and marketing spend, measuring how efficiently growth investment converts to revenue.
Unit EconomicsEquity Dilution
The reduction in existing shareholders' ownership percentage when new shares are issued.
Cap Table & EquityExercise Price (Strike Price)
The price an option holder pays to convert options into shares, set at fair market value when granted.
Cap Table & EquityExit Multiple
The ratio of exit proceeds to original investment, showing how many times the invested capital was returned.
FundraisingExpansion Revenue
Additional revenue generated from existing customers through upsells, cross-sells, and increased usage beyond their original purchase.
Revenue MetricsF
FCF Margin
Free cash flow as a percentage of revenue, measuring how efficiently a company converts revenue into actual cash.
Financial MetricsFCF Yield
Free cash flow divided by market capitalization or enterprise value, measuring how much cash a company generates relative to its valuation.
Financial MetricsFeature Adoption Rate
The percentage of users actively using a specific feature, measuring whether features deliver value.
SaaS MetricsFixed Asset Turnover
How efficiently a company uses its fixed assets (property, equipment) to generate revenue.
AccountingFree Cash Flow (FCF)
The cash remaining after operating expenses and capital expenditures, available for dividends, debt repayment, or reinvestment.
Financial MetricsFreemium Conversion Rate
The percentage of free users who upgrade to paid plans, measuring the effectiveness of a freemium model.
SaaS MetricsFully Diluted Shares
The total number of shares that would exist if every option, warrant, and convertible instrument were exercised.
Cap Table & EquityFund of Funds
An investment fund that invests in other venture capital or private equity funds rather than directly in companies.
FundraisingFund Vintage
The year a venture fund began investing, used to compare performance across different market cycles.
FundraisingG
General Ledger
The master record containing all financial transactions organized by account.
AccountingGeneral Partner (GP)
The fund managers who make investment decisions, manage portfolio companies, and have unlimited liability.
FundraisingGoodwill
An intangible asset representing the excess paid to acquire a business over the fair value of its identifiable assets.
AccountingGross Burn vs Net Burn
Gross burn is total monthly spending; net burn is spending minus revenue, showing actual monthly cash consumption.
Financial MetricsGross Margin
The percentage of revenue remaining after subtracting direct costs of delivering the product, before operating expenses.
Unit EconomicsGross Merchandise Value (GMV)
The total value of goods sold through a platform before fees, returns, or cancellations are deducted.
Ecommerce MetricsGross Profit Margin
The percentage of revenue remaining after subtracting the direct costs of producing goods or services sold.
AccountingGRR (Gross Revenue Retention)
The percentage of recurring revenue retained from existing customers, excluding expansion revenue and only accounting for churn and contraction.
Revenue MetricsH
I
Income Statement (P&L)
A financial statement showing revenue, expenses, and profit over a period, revealing whether the business made or lost money.
AccountingInformation Rights
Investor rights to receive regular financial and operational updates from the company.
FundraisingInterest Coverage Ratio
A measure of how easily a company can pay interest expenses on outstanding debt.
Financial MetricsInventory Turnover
How many times a company sells and replaces its inventory over a period, measuring inventory efficiency.
Ecommerce MetricsInventory Turnover Ratio
How many times a company sells and replaces its inventory during a period, measuring inventory management efficiency.
AccountingIRR (Internal Rate of Return)
The annualized return rate that makes the net present value of all cash flows equal zero.
FundraisingJ
L
Lead Velocity Rate (LVR)
The month-over-month percentage growth in qualified leads, serving as a leading indicator of future revenue.
Growth MetricsLimited Partner (LP)
Investors who provide capital to venture funds but don't participate in investment decisions.
FundraisingLiquidation Preference
The right of preferred shareholders to receive their investment back before common shareholders in a sale or liquidation.
FundraisingLogo Churn vs Revenue Churn
Logo churn counts customers lost; revenue churn counts dollars lost. They reveal different aspects of retention health.
SaaS MetricsLTV (Lifetime Value)
The total revenue a business expects to earn from a customer over the entire duration of their relationship.
Unit EconomicsLTV:CAC Ratio
The ratio comparing customer lifetime value to acquisition cost, indicating whether your unit economics support sustainable growth.
SaaS MetricsM
Magic Number
A sales efficiency metric measuring how much new ARR is generated for each dollar spent on sales and marketing.
SaaS MetricsManagement Fee
The annual fee VC funds charge to cover operating expenses, typically 2% of committed capital.
FundraisingMark to Market
Revaluing an asset to reflect its current market price rather than its original purchase price or book value.
FundraisingMaturity Date
The deadline by which a convertible note must be repaid or converted to equity.
FundraisingMOIC (Multiple on Invested Capital)
Total value returned divided by total capital invested, expressing returns as a simple multiple.
FundraisingMonthly Active Users (MAU)
The count of unique users who engaged with a product at least once in the past 30 days.
Growth MetricsMonthly Burn Rate
The amount of cash a company spends each month net of revenue, determining how long capital will last.
Financial MetricsMost Favored Nation (MFN)
A provision guaranteeing an investor will receive terms at least as favorable as any subsequent investor receives.
FundraisingMRR (Monthly Recurring Revenue)
The predictable revenue a subscription business expects to earn each month from active subscriptions.
Revenue MetricsN
Net Dollar Retention (NDR)
The percentage of recurring revenue retained from existing customers over a year, including expansion and accounting for churn.
SaaS MetricsNet New ARR
The change in Annual Recurring Revenue over a period, accounting for new customers, expansion, contraction, and churn.
Revenue MetricsNet Profit Margin
The percentage of revenue remaining as profit after all expenses, taxes, and interest are paid.
Financial MetricsNet Working Capital
The difference between current assets and current liabilities, measuring operational liquidity.
Financial MetricsNorth Star Metric
The single metric that best captures the core value a product delivers to customers, aligning company focus.
Growth MetricsNPS (Net Promoter Score)
A customer loyalty metric measuring willingness to recommend, calculated as the percentage of promoters minus detractors.
SaaS MetricsNRR (Net Revenue Retention)
The percentage of recurring revenue retained from existing customers over a period, including expansion, contraction, and churn.
Revenue MetricsO
Operating Cycle
The total time from purchasing inventory to collecting cash from customers.
Financial MetricsOperating Margin
The percentage of revenue remaining after all operating costs, showing how efficiently a business converts revenue to operating profit.
AccountingOperating Profit Margin
The percentage of revenue remaining after deducting operating expenses, showing profitability from core business operations.
AccountingOption Pool
A percentage of company equity reserved for future employee stock option grants, typically 10-20% of fully diluted shares.
Cap Table & EquityP
Participating Preferred
Preferred stock that receives its liquidation preference plus participates pro-rata in remaining proceeds with common shareholders.
Cap Table & EquityPay-to-Play Provision
A requirement that investors participate in future funding rounds or face conversion of preferred stock to common stock.
FundraisingPayback Period
The time required to recover customer acquisition cost from the gross margin a customer generates.
Unit EconomicsPipeline Coverage
The ratio of total sales pipeline value to revenue target, indicating whether there are enough opportunities to hit quota.
Growth MetricsPost-Money Valuation
A company's valuation immediately after receiving new investment, equal to pre-money valuation plus new capital raised.
FundraisingPre-Money Valuation
A company's valuation before new investment is added, serving as the negotiation anchor in any fundraise.
FundraisingPreferred Stock
A class of stock with special rights including liquidation preference and anti-dilution protection, typically held by investors.
Cap Table & EquityPrepaid Expenses
Payments made in advance for goods or services to be received in future periods.
AccountingPro Rata Rights
The right for existing investors to participate in future funding rounds to maintain their ownership percentage.
Cap Table & EquityProduct Qualified Lead (PQL)
A user who demonstrates buying intent through product usage, predicting higher conversion likelihood than marketing leads.
SaaS MetricsProfit Per Employee
Net income divided by total employees, measuring how efficiently your team generates profit.
Financial MetricsProtective Provisions
Veto rights given to preferred shareholders over specific major company decisions.
FundraisingQ
Qualified Financing
The minimum raise amount that triggers automatic conversion of convertible notes or SAFEs.
FundraisingQuick Ratio (Acid Test)
A stringent liquidity measure excluding inventory, showing ability to meet obligations with most liquid assets.
Financial MetricsQuick Ratio (SaaS)
A growth efficiency metric comparing revenue added (new + expansion) to revenue lost (churn + contraction), showing net growth quality.
SaaS MetricsR
Receivables Turnover
How many times per year a company collects its average accounts receivable balance.
Financial MetricsRepeat Purchase Rate
The percentage of customers who make more than one purchase, indicating customer satisfaction and loyalty.
Ecommerce MetricsReturn on Assets (ROA)
A measure of how efficiently a company uses its assets to generate profit.
Financial MetricsReturn on Equity (ROE)
A measure of how efficiently a company generates profit from shareholders' equity investment.
Financial MetricsReturn on Invested Capital (ROIC)
A measure of how efficiently a company uses all invested capital (debt and equity) to generate profits.
Financial MetricsReturn on Investment (ROI)
The percentage gain or loss on an investment relative to its cost, measuring the efficiency of capital deployment.
Financial MetricsReturn Rate
The percentage of orders returned by customers, measuring product satisfaction and description accuracy.
Ecommerce MetricsRevenue Concentration Risk
The vulnerability created when a large percentage of revenue comes from a small number of customers or products.
Financial MetricsRevenue Forecast
Projecting future revenue based on current trends, pipeline, churn, and expansion assumptions.
ForecastingRevenue Per Employee
Total revenue divided by headcount, measuring how efficiently your team generates top-line growth.
Financial MetricsRevenue Recognition
The accounting principle determining when revenue is recorded, based on when it's earned rather than when cash is received.
AccountingRevenue Run Rate
An annualized projection of current revenue, calculated by multiplying recent monthly or quarterly revenue by 12 or 4 respectively.
ForecastingRevenue-Based Financing
Non-dilutive capital where repayment is a percentage of monthly revenue until a predetermined cap is reached.
FundraisingRight of First Refusal (ROFR)
The right to match any offer a shareholder receives before they can sell to a third party.
Cap Table & EquityROAS (Return on Ad Spend)
The revenue generated for every dollar spent on advertising, measuring the efficiency of paid marketing campaigns.
Ecommerce MetricsRule of 40
A benchmark stating that a SaaS company's growth rate plus profit margin should equal or exceed 40% to be considered healthy.
SaaS MetricsRunway
The amount of time a company can continue operating at its current burn rate before running out of cash.
Financial MetricsRVPI (Residual Value to Paid-In)
The unrealized, paper value of a fund's remaining portfolio relative to invested capital.
FundraisingS
SAFE (Simple Agreement for Future Equity)
An investment agreement that converts to equity in a future funding round, featuring a valuation cap and/or discount without debt terms.
FundraisingSales Cycle Length
The average time from first prospect contact to deal close, measuring how long the sales process takes.
Growth MetricsScenario Planning
Creating multiple financial models with different assumptions to prepare for a range of possible futures.
ForecastingSeat Expansion
Growth in the number of paid users within existing customer accounts, a key driver of expansion revenue.
Revenue MetricsSecondary Market (Private Equity)
A marketplace where existing investors sell their fund stakes or company shares to new buyers before an IPO or fund liquidation.
FundraisingSecondary Sale
A transaction where existing shareholders sell their shares to another buyer rather than the company issuing new shares.
Cap Table & EquitySell-Through Rate
The percentage of inventory sold compared to what was received, measuring how quickly products move.
Ecommerce MetricsSeller's Discretionary Earnings (SDE)
The total financial benefit a single owner-operator extracts from a business, used to value small businesses and startups.
Financial MetricsSession Duration
The average time users spend in your product per visit, measuring engagement depth.
Growth MetricsSolvency Ratio
A measure of a company's ability to meet long-term obligations and continue operating indefinitely.
Financial MetricsSPV (Special Purpose Vehicle)
A legal entity created for a single investment, allowing multiple investors to pool capital into one deal.
FundraisingStickiness (DAU/MAU)
The ratio of daily to monthly active users, measuring how often users return and engage with your product.
Growth MetricsT
Tag-Along Rights
A provision allowing minority shareholders to join a sale if majority shareholders sell their stake.
Cap Table & EquityTCV (Total Contract Value)
The total revenue value of a customer contract over its full term, including all recurring and one-time fees.
Revenue MetricsTerm Sheet
A non-binding document outlining the key terms of a proposed investment before final legal documents are drafted.
FundraisingTime to Value (TTV)
The duration between a user signing up and experiencing meaningful value from the product for the first time.
SaaS MetricsTrial Balance
A report listing all account balances to verify that total debits equal total credits.
AccountingTVPI (Total Value to Paid-In)
A fund performance metric showing total value (realized + unrealized) relative to invested capital.
FundraisingU
V
Valuation Cap
The maximum valuation at which a SAFE or convertible note converts to equity, protecting early investors from excessive dilution.
FundraisingVariance Analysis
Comparing actual results to budget and investigating the reasons for differences to improve future forecasting.
ForecastingVenture Debt
Debt financing for venture-backed startups, typically used to extend runway between equity rounds without additional dilution.
FundraisingVesting Schedule
The timeline over which equity ownership is earned, typically 4 years with a 1-year cliff before any shares vest.
Cap Table & EquityW
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