Futureproof
Metrics Glossary

Master the Metrics That Matter

195 financial, SaaS, fundraising, and ecommerce terms defined in plain english with formulas and real examples.

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A

Accounts Payable (AP)

Money a company owes to vendors and suppliers for goods or services received but not yet paid for.

Accounting

Accounts Payable Turnover

How quickly a company pays its suppliers, indicating cash management practices and supplier relationships.

Accounting

Accounts Receivable (AR)

Money owed to a company by customers who have received goods or services but haven't yet paid.

Accounting

Accounts Receivable Turnover

How efficiently a company collects payments from customers, measured by how many times receivables are collected annually.

Accounting

Accrual Accounting

An accounting method that records revenue when earned and expenses when incurred, regardless of when cash changes hands.

Accounting

Accrued Expenses

Expenses that have been incurred but not yet paid or recorded in the accounts.

Accounting

Accrued Interest

Interest that accumulates on convertible notes over time, typically converting to additional equity.

Fundraising

Activation Rate

The percentage of new users who complete a key action indicating they've experienced the product's core value.

SaaS Metrics

ACV (Annual Contract Value)

The average annualized revenue per customer contract, normalizing multi-year deals to show yearly value.

Revenue Metrics

Amortization

The systematic allocation of an intangible asset's cost over its useful life or legal life.

Accounting

Anti-Dilution

Protection that adjusts an investor's share price if the company later raises money at a lower valuation.

Fundraising

AOV (Average Order Value)

The average dollar amount spent per order, calculated by dividing total revenue by total number of orders.

Ecommerce Metrics

ARPU (Average Revenue Per User)

The average monthly or annual revenue generated per active user or account, calculated by dividing total revenue by total users.

Revenue Metrics

ARR (Annual Recurring Revenue)

The total value of recurring revenue normalized to a one-year period, calculated by multiplying MRR by 12.

Revenue Metrics

Asset Turnover Ratio

A measure of how efficiently a company uses its assets to generate revenue.

Financial Metrics

B

C

CAC (Customer Acquisition Cost)

The total cost of acquiring a new customer, including all marketing and sales expenses divided by the number of new customers acquired.

Unit Economics

CAC Payback Period

The number of months required to recover the cost of acquiring a customer through their subscription payments.

SaaS Metrics

Cap Table

A spreadsheet showing who owns what percentage of a company, including all shares, options, and convertible instruments.

Fundraising

Capital Call (Drawdown)

A GP's formal request for LPs to transfer a portion of their committed capital to fund investments or cover expenses.

Fundraising

Capitalization Table

A document showing company ownership, including all shareholders, share counts, ownership percentages, and security terms.

Cap Table & Equity

Carried Interest (Carry)

The share of investment profits that fund managers receive as compensation, typically 20% of gains.

Fundraising

Cart Abandonment Rate

The percentage of online shoppers who add items to their cart but leave without completing the purchase.

Ecommerce Metrics

Cash Basis Accounting

An accounting method that records transactions only when cash is received or paid out.

Accounting

Cash Conversion Cycle (CCC)

The number of days between paying for inventory and collecting cash from customers.

Financial Metrics

Cash Flow

The movement of money into and out of a business, showing actual liquidity rather than accounting profit.

Financial Metrics

Cash Ratio

The most conservative liquidity measure, comparing only cash and equivalents to current liabilities.

Financial Metrics

Cash Runway

The number of months a startup can operate before running out of cash, calculated by dividing current cash by monthly net burn rate.

Financial Metrics

Cash-on-Cash Return

The ratio of annual cash income to total cash invested, measuring yield on actual dollars deployed.

Fundraising

Chart of Accounts

A categorized list of all accounts used to record financial transactions in the general ledger.

Accounting

Churn Rate

The percentage of customers or revenue lost over a specific period, measuring how quickly you're losing business.

SaaS Metrics

Clawback Provision

A clause requiring GPs to return excess carried interest if later fund performance doesn't justify early distributions.

Fundraising

Cliff (Vesting)

A waiting period before any equity vests, typically one year, protecting companies from early departures.

Cap Table & Equity

COGS (Cost of Goods Sold)

The direct costs of producing and delivering your product or service, subtracted from revenue to calculate gross profit.

Unit Economics

Cohort Analysis

Grouping users by signup date and tracking their behavior over time to reveal trends and product improvements.

Forecasting

Common Stock

Basic ownership shares with voting rights but no special preferences, typically held by founders and employees.

Cap Table & Equity

Comparable Company Analysis

A valuation method that determines company value by comparing financial multiples to similar public or private companies.

Fundraising

Contraction Revenue

Revenue lost when existing customers downgrade their plans or reduce usage, distinct from churn where customers leave entirely.

Revenue Metrics

Contribution Margin

The amount each sale contributes toward fixed costs and profit after subtracting variable costs directly tied to that sale.

Unit Economics

Conversion Discount

A percentage reduction in share price that convertible investors receive when converting to equity.

Fundraising

Conversion Rate

The percentage of visitors who complete a desired action, such as making a purchase or signing up for a service.

Ecommerce Metrics

Convertible Note

A debt instrument that converts to equity in a future funding round, featuring interest accrual and a maturity date.

Fundraising

Cost Per Acquisition (CPA)

The marketing cost to acquire one new customer, measuring acquisition efficiency by channel or campaign.

Ecommerce Metrics

Current Ratio

A liquidity ratio measuring ability to pay short-term obligations with current assets.

Financial Metrics

Customer Concentration

The degree to which revenue depends on a small number of large customers.

Financial Metrics

Customer Health Score

A composite metric combining usage, engagement, and sentiment signals to predict customer renewal likelihood.

SaaS Metrics

Customer Retention Rate

The percentage of customers who continue doing business with you over a specific period, measuring loyalty and satisfaction.

Ecommerce Metrics

D

DAU/MAU Ratio

The ratio of daily active users to monthly active users, measuring how frequently users engage with a product.

Growth Metrics

Days Inventory Outstanding (DIO)

The average number of days a company holds inventory before selling it.

Ecommerce Metrics

Days Payable Outstanding (DPO)

The average number of days a company takes to pay its suppliers and vendors.

Financial Metrics

Days Sales Outstanding (DSO)

The average number of days it takes to collect payment after a sale is made.

Financial Metrics

Debt Service Coverage Ratio (DSCR)

A measure of available cash flow to pay current debt obligations, including both principal and interest.

Financial Metrics

Debt-to-Equity Ratio

A measure of financial leverage comparing total debt to shareholders' equity.

Financial Metrics

Deferred Revenue

Money received from customers for services not yet delivered, recorded as a liability until the service is provided and revenue can be recognized.

Revenue Metrics

Depreciation

The systematic allocation of a tangible asset's cost over its useful life.

Accounting

Dilution

The reduction in ownership percentage when new shares are issued, occurring during funding rounds and equity grants.

Fundraising

Discount Rate (SAFE/Note)

A percentage reduction on the next round's share price for SAFE or convertible note holders, rewarding early risk.

Fundraising

Discounted Cash Flow (DCF)

A valuation method that estimates business value by projecting future cash flows and discounting them to present value.

Fundraising

Distribution Waterfall

The structured sequence determining how fund profits are split between LPs and GPs, including return of capital, preferred return, catch-up, and carried interest.

Fundraising

Double Trigger Acceleration

Vesting acceleration that requires both a company acquisition AND termination of employment to trigger.

Cap Table & Equity

Down Round

A funding round where the company raises money at a lower valuation than its previous round.

Fundraising

DPI (Distributions to Paid-In)

A fund performance metric showing actual cash returned to investors relative to invested capital.

Fundraising

Drag-Along Rights

A provision allowing majority shareholders to force minority shareholders to join in the sale of a company.

Cap Table & Equity

Dry Powder

Committed but uncalled capital that a venture fund has available to deploy into new or existing investments.

Fundraising

Due Diligence

The comprehensive investigation of a company by potential investors or acquirers before completing a transaction.

Fundraising

E

F

G

H

I

J

L

M

N

O

P

Participating Preferred

Preferred stock that receives its liquidation preference plus participates pro-rata in remaining proceeds with common shareholders.

Cap Table & Equity

Pay-to-Play Provision

A requirement that investors participate in future funding rounds or face conversion of preferred stock to common stock.

Fundraising

Payback Period

The time required to recover customer acquisition cost from the gross margin a customer generates.

Unit Economics

Pipeline Coverage

The ratio of total sales pipeline value to revenue target, indicating whether there are enough opportunities to hit quota.

Growth Metrics

Post-Money Valuation

A company's valuation immediately after receiving new investment, equal to pre-money valuation plus new capital raised.

Fundraising

Pre-Money Valuation

A company's valuation before new investment is added, serving as the negotiation anchor in any fundraise.

Fundraising

Preferred Stock

A class of stock with special rights including liquidation preference and anti-dilution protection, typically held by investors.

Cap Table & Equity

Prepaid Expenses

Payments made in advance for goods or services to be received in future periods.

Accounting

Pro Rata Rights

The right for existing investors to participate in future funding rounds to maintain their ownership percentage.

Cap Table & Equity

Product Qualified Lead (PQL)

A user who demonstrates buying intent through product usage, predicting higher conversion likelihood than marketing leads.

SaaS Metrics

Profit Per Employee

Net income divided by total employees, measuring how efficiently your team generates profit.

Financial Metrics

Protective Provisions

Veto rights given to preferred shareholders over specific major company decisions.

Fundraising

Q

R

Receivables Turnover

How many times per year a company collects its average accounts receivable balance.

Financial Metrics

Repeat Purchase Rate

The percentage of customers who make more than one purchase, indicating customer satisfaction and loyalty.

Ecommerce Metrics

Return on Assets (ROA)

A measure of how efficiently a company uses its assets to generate profit.

Financial Metrics

Return on Equity (ROE)

A measure of how efficiently a company generates profit from shareholders' equity investment.

Financial Metrics

Return on Invested Capital (ROIC)

A measure of how efficiently a company uses all invested capital (debt and equity) to generate profits.

Financial Metrics

Return on Investment (ROI)

The percentage gain or loss on an investment relative to its cost, measuring the efficiency of capital deployment.

Financial Metrics

Return Rate

The percentage of orders returned by customers, measuring product satisfaction and description accuracy.

Ecommerce Metrics

Revenue Concentration Risk

The vulnerability created when a large percentage of revenue comes from a small number of customers or products.

Financial Metrics

Revenue Forecast

Projecting future revenue based on current trends, pipeline, churn, and expansion assumptions.

Forecasting

Revenue Per Employee

Total revenue divided by headcount, measuring how efficiently your team generates top-line growth.

Financial Metrics

Revenue Recognition

The accounting principle determining when revenue is recorded, based on when it's earned rather than when cash is received.

Accounting

Revenue Run Rate

An annualized projection of current revenue, calculated by multiplying recent monthly or quarterly revenue by 12 or 4 respectively.

Forecasting

Revenue-Based Financing

Non-dilutive capital where repayment is a percentage of monthly revenue until a predetermined cap is reached.

Fundraising

Right of First Refusal (ROFR)

The right to match any offer a shareholder receives before they can sell to a third party.

Cap Table & Equity

ROAS (Return on Ad Spend)

The revenue generated for every dollar spent on advertising, measuring the efficiency of paid marketing campaigns.

Ecommerce Metrics

Rule of 40

A benchmark stating that a SaaS company's growth rate plus profit margin should equal or exceed 40% to be considered healthy.

SaaS Metrics

Runway

The amount of time a company can continue operating at its current burn rate before running out of cash.

Financial Metrics

RVPI (Residual Value to Paid-In)

The unrealized, paper value of a fund's remaining portfolio relative to invested capital.

Fundraising

S

SAFE (Simple Agreement for Future Equity)

An investment agreement that converts to equity in a future funding round, featuring a valuation cap and/or discount without debt terms.

Fundraising

Sales Cycle Length

The average time from first prospect contact to deal close, measuring how long the sales process takes.

Growth Metrics

Scenario Planning

Creating multiple financial models with different assumptions to prepare for a range of possible futures.

Forecasting

Seat Expansion

Growth in the number of paid users within existing customer accounts, a key driver of expansion revenue.

Revenue Metrics

Secondary Market (Private Equity)

A marketplace where existing investors sell their fund stakes or company shares to new buyers before an IPO or fund liquidation.

Fundraising

Secondary Sale

A transaction where existing shareholders sell their shares to another buyer rather than the company issuing new shares.

Cap Table & Equity

Sell-Through Rate

The percentage of inventory sold compared to what was received, measuring how quickly products move.

Ecommerce Metrics

Seller's Discretionary Earnings (SDE)

The total financial benefit a single owner-operator extracts from a business, used to value small businesses and startups.

Financial Metrics

Session Duration

The average time users spend in your product per visit, measuring engagement depth.

Growth Metrics

Solvency Ratio

A measure of a company's ability to meet long-term obligations and continue operating indefinitely.

Financial Metrics

SPV (Special Purpose Vehicle)

A legal entity created for a single investment, allowing multiple investors to pool capital into one deal.

Fundraising

Stickiness (DAU/MAU)

The ratio of daily to monthly active users, measuring how often users return and engage with your product.

Growth Metrics

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U

V

W

Z

195 of 195 terms

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